Privacy Policy

1. Who we are

Lead Europe UK is the data controller for the personal information described in this policy. You can contact us at lead.europe.londre@gmail.com or by telephone on +44 7458 114850.

2. The information we collect

We may collect information that you provide directly through our contact form, by email or by telephone, including:

• your name;
• your company or organisation;
• your email address and telephone number;
• the content of your enquiry and any information you choose to include.

Our web server may also record limited technical information, such as your IP address, browser type, date and time of access, requested pages and security-related logs.

3. Why we use your information

We use personal information to:

• respond to enquiries and provide information about our services;
• prepare, discuss or perform a potential business relationship;
• operate, secure and improve this website;
• prevent spam, abuse, fraud and other unlawful activity;
• comply with legal, accounting and regulatory obligations;
• establish, exercise or defend legal claims where necessary.

4. Our lawful bases

Depending on the circumstances, we rely on one or more of the following lawful bases under the UK GDPR:

• Legitimate interests: responding to business enquiries, managing relationships and protecting our website and systems, where those interests are not overridden by your rights;
• Steps before entering into a contract or performance of a contract: where your request relates to services you may purchase or have purchased;
• Legal obligation: where processing is required by law;
• Consent: where we specifically ask for it. You may withdraw consent at any time.

5. Who receives your information

We do not sell personal information. We may share it only where necessary with trusted service providers that support our website, hosting, email, IT security, professional advice or business administration. Those providers may process information only for the relevant service and under appropriate contractual obligations.

We may also disclose information where required by law, a court, a regulator or a competent public authority, or where necessary to protect our rights or the rights of others.

6. International data transfers

Some service providers may process personal information outside the United Kingdom, including within the European Economic Area. Where UK data protection law requires safeguards for an international transfer, we use an approved legal mechanism or another lawful safeguard. Further information about relevant safeguards is available on request.

7. How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to respond to enquiries, manage a business relationship, comply with legal obligations and resolve disputes.

General enquiries that do not lead to a commercial relationship are normally reviewed and deleted when they are no longer useful, subject to any legal or security need to retain them. Contractual, accounting or legal records may be retained for longer where required.

8. How we protect information

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction. No internet transmission or storage system can be guaranteed to be completely secure.

9. Cookies and similar technologies

This website may use technologies that are strictly necessary for security, form handling or core operation. These do not require consent where the applicable exemption under the Privacy and Electronic Communications Regulations applies.

If optional analytics, advertising or other non-essential technologies are introduced, we will provide appropriate information and obtain consent where required before using them.

10. Your rights

Subject to the conditions and exemptions in applicable law, you may have the right to:

• request access to your personal information;
• ask us to correct inaccurate or incomplete information;
• ask us to erase information;
• ask us to restrict how information is used;
• object to processing based on legitimate interests;
• receive certain information in a portable format;
• withdraw consent where consent is the lawful basis;
• raise a concern about automated decision-making, where applicable.

To exercise a right, contact lead.europe.londre@gmail.com. We may need to verify your identity before acting on a request.

11. Complaints

Please contact us first so that we can try to resolve your concern. You also have the right to complain to the UK Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.

You may consult the ICO’s official website for current complaint procedures and contact details.

12. Third-party links

This website may link to external websites. We are not responsible for their privacy practices, and you should review their own privacy information.

13. Changes to this policy

We may update this policy to reflect changes to our services, technology or legal obligations. The latest version will be published on this page with a revised update date.